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Frequently asked questions

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Before you buy
Getting started
Use and Learn
How can I connect my Laptop or Personal Computer (PC) to the TV?
Why doesn’t the picture fill the full screen when I use Automatic or Normal picture format? How does the picture look on my TV when I select Automatic or Normal picture format?
Can I use a VGA-HDMI cable to connect my PC (VGA OUT) to my TV (HDMI IN)? How do I connect my PC to my TV?
How to connect antenna / cable TV signal?
How do I get picture and sound on the TV when I connect my Laptop or Notebook with a HDMI connection?
The picture is distorted (stretched out, short and fat, black bars on side or top, etc.). Is there something I can do to make it better?
Why does no picture appear on the screen when an accessory device is connected through the component video input cables?
How do I switch to the AV inputs on my television to watch an accessory device (DVD player, Game System, VCR...)?
Why does my TV not show a picture and displays "Format Not Supported" on the screen?
My picture format keeps changing with different channels. How can I set a specific format?
My computer stops working or reboots/restarts when I connect it to the TV with an HDMI to HDMI cable.
My TV does not store the picture and sound settings.
How do I connect my home theater system (HTS) or surround sound system (SSS) to the TV?
Why does my HDTV take time to turn on?
Why do I only see AV or HDMI inputs when I press the channel up/down button on my remote.
How do I add TV channels that were not picked up during auto-programming?
How do I clean my TV screen?
How can I program my Philips remote to work with my order devices?
Software and firmware
Tips and Tricks