Frequently asked questions

Question

What solution would you advise if I want to operate all my devices with a single remote control?

Answer

To get the best communication results from your remote control we advise you to follow the steps as described below:

1. Use EasyLink - if your device(s) support(s) this (recent devices) 
2. Check for latest SW version!
3. If not supported by your device, use the universal setup of you TV remote -> only valid for the  9600-serie and 9700-serie-.(see e-dfu chapter 2.1.2 and 2.1.3)

If the above steps are not successful, you can purchase a “full-feature” universal remote control sold separately, called the “PRESTIGO SRT9320 universal remote”. 
This separate remote control is specially designed to operate more than one device and allows you to browse through your favourite channels and Webpages using the “colour icon technology” .
The Prestigo SRT9320 remote control offers the ideal combination of a screen and extensive control options. 
Blending technology and convenience, the Prestigo SRT9320 offers the ideal combination of a screen and extensive control options.
More info as specifications, where to buy, support can be found at www.philips.com

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