Frequently asked questions

Question

I forgot my PIN code for parental control. How do I solve this problem?

Answer

  • You need to clear the internet memory, which allows you to enter a new PIN code. Please note that, due to this reset, you are no longer registered and your Net TV settings (favorites) are no longer active!
  • To retrieve your Net TV settings, reregister with the same email address you used at the previous registration. If you did not register before, all your old settings will be lost.

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