Frequently asked questions

Question

Which filter(s) do I have to replace?

Answer

When the "REPLACE FILTER" light flashes or is on continuously, you have to clean or replace a filter / filters.
- If the light labeled 1 flashes, you have to clean the pre-filter. You can wash it with water and air-dry it before installing it back. Alternatively, you can clean it using a vacuum cleaner.
- If the light labeled 2 flashes, or is on continuously, you have to replace the multicare filter. This filter cannot be washed. After replacement, make sure you reset your appliance. (typenumber of multicare filter is AC4141)
- If the light labeled 3/4 flashes or is on continuously, you have to replace both the activated carbon filter and the HEPA filter. These filters cannot be washed. After replacement, make sure you reset your appliance. (typenumber of activated carbon filter is AC4143; typenumber for HEPA filter is AC4144)

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