Frequently asked questions

Question

What do I need to prepare for upgrading the software of the player?

Answer

The preparation needed for software upgrade depends on the upgrade method you choose:

If you upgrade the software of the player via network, make sure:

  • The internet connection to your player is properly set up.
  • There is no disc inside the player. Eject any disc before you perform any software upgrade.

If you upgrade the software via USB:

  • Read carefully the readme file which is available in the product support site providing the firmware.
  • Follow the instructions in the readme file to download the firmware into a USB flash drive.
  • Make sure there is no disc inside the player. Eject any disc before you perform any software upgrade.
  • Follow the instructions in the readme file for the firmware upgrade procedures.

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