Frequently asked questions

Question

I cannot select the 1080p resolution or the 1080p selection in the menu is grayed out.

Answer

Your Blu-ray player will only output 1080p when you connect it via HDMI and your TV is capable of receiving a 1080p (Full HD) signal. 

Verify whether your TV is capable of processing 1080p ( 60 Hertz) signal.

Additionally, you should verify whether the output of the player is set to HDMI (see picture). The user access panel contains a button to select the video output.


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