Frequently asked questions

Question

When the product plays some stereo contents under “Movie” and “Voice” sound modes, some sound artifact noise is heard on the Surround On Demand speakers intermittently. Is it normal?

Answer

Due to the nature of surround virtualization algorithm, some noise artifacts maybe heard on the Surround On Demand speakers with some stereo contents under “Movie” and “Voice” sound modes. The noise could be eliminated by switching to “Music” sound mode.

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