Frequently asked questions


What type of water should I use?


Make sure you only use one of the 3 types of water mentioned below to fill the water tank:

1. Tap water The ANTI-CALC cartridge filters scale particles from tap water. The scale content in the filtered water is regularly monitored by an electronic sensor. This sensor informs you when the cartridge needs to be replaced.

2. Demineralised water You can safely use demineralised water in your steam generator. Make sure that the ANTI-CALC cartridge (new or exhausted) is always in place, as the cartridge serves as a link between the water tank and the iron. When you use demineralised water, the ANTI-CALC cartridge is not used and therefore replacement of the cartridge is not necessary.

3. Descaled water from the IronCare (GC024) The IronCare removes scale from tap water to ensure optimum performance for your iron. For more information, go to

Caution:Do not use perfumed water, water from a tumble dryer, rainwater, vinegar, mineral water, magnetically treated water (Aqua+), water from a drinking water filter, starch, descaling agents, ironing aids, salt or chemicals in the water tank. These types of water have been tested. They are not suitable and may even cause damage to the appliance. If you use any of these types of water, your guarantee becomes invalid.


Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to answer your question better?