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In the first edition of the user manual and the quick start guide of SENSEO® Viva Café, a mistake was made in the instructions for the descaling process. If you follow these instructions, the CALC light does not go out.
Please descale the SENSEO® again by following the correct instructions in the FAQ: "How do I descale SENSEO® Viva Café" , or download the PDF file “Descaling Senseo Vivá Café” for future reference.
If after descaling the CALC light is still on please contact the Philips Consumer Care Center in your country. Contact Page
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