Frequently asked questions


Is the sound bar support dual-band router (2.4GHz and 5.0GHz band)?


Yes, the sound bar supports 2.4GHz or 5.0GHz Wi-Fi network.
If the sound bar was set up with 2.4GHZ SSID network and you want to switch it to 5.0GHz SSID network (or in reverse order), please reset the sound bar first before starting any setup. Please refer to the “Apply factory settingsā€ in user manual.
Remember not to hide the SSID name of the router while the network is setting up.

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