Frequently asked questions


The Album covers are not displayed on my device. How can I solve the issue?


Important: This device does not show Album artwork in UPnP mode (i.e. music streamed from your PC). It will however show the Album artwork with music that is stored on the HDD.

To make use of artwork we recommend that the file size has a limit of 600 x 600 pixels with less then 100Kb.

The artwork is stored in two ways on your device:

1) When you rip a song on your device the system will automatically via internet look for the artwork at Gracenotes (please ensure your Internet connection is on during ripping).
Important: As the artwork is a copyrighted item (by the artist), it can only be seen on the local display and not streamed out to any other device.

2) If songs with integrated artwork are uploaded to the unit (via WADM) the artwork will be seen locally on the unit and you will be able to stream it to NP2500/2900.

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