Frequently asked questions


How to install my webcam on Windows Vista?


1) Connect the webcam to your computer.

2) Choose “Locate and install driver software”. You may be asked to enter the administrator password.

3) Choose “Yes, always search online”.

4) Windows is searching online the correct driver. This can take up to 10 minutes, do NOT interrupt this process.

5) Windows installed the driver. Your webcam is ready to use.

If you want to capture Photo's & Video's, you also need to download and install the Philips VLounge Software. 
This can be downloaded from the Software & Drivers section on the left of the support page.

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