Frequently asked questions

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Question

My computer stops working or reboots/restarts when I connect it to the TV with an HDMI to HDMI cable.

Answer

Check your HDMI cable and cable-connection to make sure that all plugs are fitted well into their sockets and test with a different or new HDMI cable.

If the problems persist:

  • Check the operating system and the graphics card of your computer system.
  • Some combinations of operating systems and graphic cards have been reported to cause conflicts.
  • For detailed information, please refer to the website of your PC or graphics card maker.

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