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Frequently asked questions

Question

Where can I find the model number and serial number on the appliance?

Answer

You can find both numbers under the Nivea for Men cartridge attached to the back of the shaver.

  • The model number consists of two letters and four digits. Its notation is HSXXXX.
  • The serial number consists of nine digits and starts with 5.

Remove the Nivea for Men cartridge:

 

Locate model number and serial number:

Replace the Nivea for Men cartridge:

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