Frequently asked questions


What do I do if I don’t see a device in the Windows media sharing screen?


  1. Wait for a few minutes. Depending on the speed of you network, it can take some time to detect your home
  2. From your home theater, browse PC
    • If you see your computer, your computer and home theater are on the same network. Your network or firewall
      settings can prevent media sharing.
    • If your PC and home theater are connected wirelessly, try using wired connections.
  3. In the Media Sharing window, click How does sharing change firewall settings.
    » A Windows Media Player help file appears.
  4. In the help file, read What are the network and firewall requirements.
  5. If you still can't set up media sharing, call Philips Consumer Care.

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