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Make sure your player has been fully charged and that the lock slider is in the unlocked position.
If the problem persists, try to restore the factory settings with the Philips Device Manager.
You can download the Philips Device Manager software from the Software and drivers section.
If the battery is fully charged and the Philips Device Manager is unable to restore the factory settings, your player may be defect.
In that case, we advise you to contact our customer service. You can find the contact details on the top of this page.
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