Frequently asked questions

Back to FAQ

Question

My player has no power or locked up. What’s wrong?

Answer

  • Your battery may have gone flat.
    • Insert a new battery before use.
  • You may have failed to press and hold the button long enough.
    • Press and hold the button until the Philips splash screen appears on display.
  • Do a soft reset by re-inserting the battery.
  • If nothing works then use the Device Manager to recover your player:
    1. Launch the Philips Device Manager at Start -> Programs -> Philips Digital Audio Player -> SA2XXX -> Philips SA2XXX Device Manager on your PC
    2. Connect your player to the PC
    3. Device Manager should acknowledges your player and automatically goes into recovery mode.
    4. Follow the instruction of the Device Manager.
    5. After the player has been repaired, remove it from your PC and re-start.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to answer your question better?