Philips GoGEAR MP3 player SA3MXX02K Mix 2GB* with FullSound™

Insert a ball pen tip or other object into the RESET hole located at the bottom of the player (see figure below). Hold until the player shuts down.

The player is now reset. The data inside the player is retained.

In some cases the reset option may be unsuccessful. Follow the steps below to recover the player with Philips Device Manager.

Note: Make sure your PC is connected to the internet.

1. On your computer, select Start > Programs > Philips > Philips MP3 player > GoGear SA3MXX Device Manager to launch the Philips Device Manager.
2. Turn off the player before you continue.
3. Press and hold the volume button while you connect the player to your computer. 
   
   
   
4. Keep holding the key until the Philips Device Manager acknowledges the player and enters the recovery mode.
5. On the computer, click the Repair button and follow the instructions of the Philips Device Manager to complete the recovery process.
6. When the recovery is completed, disconnect the player from your computer.
7. Switch on the player.