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Frequently asked questions


Why doesn’t my webcam work when I connect it to my PC through a USB hub?


It is best to connect your webcam directly to your PC, without using a USB hub. As there may be a slight chance of incompatibility when you connect the webcam through the USB hub, please download and install the SPZ2000 Software.

To download the webcam software, go to and search for SPZ2000.

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