| Questions |
Topic |
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What does "3D Ready" mean? | 3D |
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What do I need to do to watch 3D content on my 3D Ready TV? | 3D |
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What do I need to look to multimediafiles on my TV via my home network ? | Use and Learn |
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What is a "Full HD 3D ready TV"? | 3D |
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Why does "Philips server not found" appear when I try to access Net TV and/or IP-EPG? | Use and Learn |
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When watching 3D, does this TV provide a Full HD (1080p) resolution to both eyes? | 3D |
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Does watching 3D TV cause any side effects that could be detrimental to my health? | Tips and Tricks |
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Can I connect an external Hard Disk Drive (HDD) to my TV? | Use and Learn |
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What can I do when the image stops moving or the sound is intermittent while using Wi-Fi Media Connect? | Use and Learn |
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How can I fix visible bright lines at the right border in the xxPFL9xx5 | Use and Learn |
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How do I clean the TV screen? | Use and Learn |
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I inserted my CAM (CI module) but there was no reaction, what could be wrong? | Parts and Accessories |
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Which sources provide 3D content? | Apps |
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Why is the picture quality at home not as good as what I saw in the shop? | Use and Learn |
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What can I do when my TV does not respond to the remote control? | Parts and Accessories |
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What kind of PC connection should I make with the TV? | Use and Learn |
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How can I verify whether the Conditional Access Module (CAM) is inserted correctly and is recognized by my TV? | Before you buy |
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How can I upgrade the software in my TV? | Software Upgrade |
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Can I enjoy 3D TV if my eyesight is less than perfect? | Tips and Tricks |
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What is HDMI-CEC? | Before you buy |
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What does "3D TV" mean? | 3D |
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I set up an Internet connection between my TV and my router, but it does not work. How do I fix this? | Use and Learn |
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How can I synchronize the picture and sound when viewing a DVD from a connected Home Theater System with a built in DVD player? | Use and Learn |
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What should I do if my TV is tilted horizontally when mounted on the table stand? | Tips and Tricks |
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Wi-Fi MediaConnect stops projecting and I get a message saying that network connection was interrupted | Use and Learn |
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Are Philips 3D TVs able to convert a 2D signal into 3D? | 3D |
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Is my TV suitable for watching 'DVB-Terrestrial' channels in my country? | Use and Learn |
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I lost the download code needed to install Wi-Fi MediaConnect from the website. Can I get a replacement code? | Software Upgrade |
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Why can't I see my PC folder hierarchy on my TV? | Use and Learn |
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How do I set EasyLink on the TV and on other devices? | Use and Learn |
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Where can I find the DVB-C numbers/values necessary to perform a DVB-C channel installation? | Use and Learn |
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Who can I contact if I have a technical question? | Troubleshooting |
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Can I connect a keyboard and/or mouse to the TV? | Use and Learn |
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Where can I find the TV User manual? | Getting started |
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I've connected my PC and TV to my wireless home network (IEEE 802.11g). When Wi-Fi MediaConnect starts projecting, why do I get an error message that a file cannot be read or found? | Use and Learn |
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What does the 'Registering...' message that appears when Net TV is starting up mean? | Use and Learn |
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What can I do with Net TV and which models have this feature? | Use and Learn |
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Does Net TV work when I have connected a Set-Top Box? | Use and Learn |
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I’ve connected my PC and the TV to my home wireless network (IEEE 802.11g). When I start projection, I get another error message saying "File cannot be read or found." | Getting started |
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Why does the picture judder from my Wi-Fi MediaConnect projections? | Use and Learn |
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Why does the 3D functionality not work with the PS3? (for outputs of 720p, this TV cannot downscale) | 3D |
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When trying to connect the TV to my wireless network, it doesn't accept the password that I type in the field. How can I connect? | Use and Learn |
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What solution would you advise if I want to operate all my devices with a single remote control? | Parts and Accessories |
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What services are available on Net TV? | Use and Learn |
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Can I connect my PC directly to my TV to use Wi-Fi MediaConnect? | Use and Learn |
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When using Wi-Fi MediaConnect, I can see irregular motion or shaking in movies. | Use and Learn |
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Net TV is rather slow; what can I do about it? | Use and Learn |
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When I start Net TV or Browse PC or IP-EPG, I am asked to connect to the network. | Getting started |
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I don't understand how I should connect to my home network? | Getting started |
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Can I use my own subtitle files (with file name extensions such as srt, smi, sub, ssa, txt and so on)? | Getting started |
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What kind of antenna should I use? | Use and Learn |
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Can Wi-Fi MediaConnect project to several TVs at the same time? | Before you buy |
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Will Wi-Fi Mediaconnect work in my Home environment? | Use and Learn |
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Do I need a virus scanner? | Use and Learn |
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Do I have to pay to use Net TV? | Getting started |
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What are the differences between the HDMI 1.3 and HDMI 1.4 specifications? | Apps |
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What is YPbPr? | Before you buy |
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Why can’t I project a DVD or Blu-ray disc that is playing on my PC? | Use and Learn |
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What can I do with Wi-Fi MediaConnect on a PC which is below the minimum requirements? | Getting started |
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How do I improve the picture quality of Wi-Fi MediaConnect projections? | Use and Learn |
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The time displayed by the TV clock function is not correct. | Getting started |
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If you have a large monitor, how is image quality affected when using Wi-Fi MediaConnect? | Use and Learn |
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What is DVB-T? | Before you buy |
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Does Wi-Fi MediaConnect work with Netbook computers? | Getting started |
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I get a message saying the TV cannot be found. | Getting started |
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Can Wi-Fi Media Connect stream multi-channel audio, such as 5.1 channel? | Before you buy |
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When I project a Blu-ray disc from my PC to my TV, why does my TV broadcast the sound but display a black window? | Use and Learn |
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Do you have to connect the antenna to the set if you use HDMI connected accessory devices? | Use and Learn |
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How can I change the Net TV portal language? | Use and Learn |
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Can I view services from other countries? | Use and Learn |
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How can I see if a service is safe? | Use and Learn |
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Can I use the Philips 3D glasses with 3D TVs from other brands? | Tips and Tricks |
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When Wi-Fi MediaConnect starts projecting, why do I see a message asking me to close my media players? | Use and Learn |
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Why isn’t video projection smooth on my Wi-Fi G network? | Use and Learn |
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Does the Electronic Program Guide (EPG) work with a set-top box? | Use and Learn |
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When you browse the Internet, the pages are scaled to fit the screen size. As a result, text is sometimes displayed in very small characters, which are hard to read from a distance. Can I enlarge the text? | Use and Learn |
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What should I do if I see a message saying "Your PC is overloaded?" | Use and Learn |
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Is the USB extension cable provided in the Wi-Fi Adapter package? | Getting started |
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Why do I see the message "Detected a disc with content protection" when Wi-Fi MediaConnect starts projecting? | Use and Learn |
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What should I do if I see a message saying: "The TV you are projecting to has stopped the projection?" | Use and Learn |
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I have a question about a service on the Net TV Portal (e.g. Nu.nl, Buienradar or You Tube). Whom should I contact? | Use and Learn |
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Are personal details stored on the TV? | Networking |
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I forgot my PIN code for parental control. How do I solve this problem? | Getting started |
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What should I do if I see the message "Network bandwidth is too low" when projecting on a wireless network? | Use and Learn |
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When I start projecting, why do I see a message to remove a DVD or Blu-ray disc from my PC? | Use and Learn |
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Can I add an open Internet page to my favorites? | Use and Learn |
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How do I set up the settings to achieve the best picture quality? | 3D |
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How can I get the best performance from my Wi-Fi MediaConnect projections? | Use and Learn |
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Can I adjust the depth of the 3D effect on my Philips 3D TV? | 3D |
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What is HDMI? | Before you buy |
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Why does my laptop stop projecting when I close the lid? | Use and Learn |
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What is the new Scenea item in the Home menu all about ? | Before you buy |
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What is Easy Link? | Before you buy |
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How can I upload my own photo as a Scenea photo ? | Before you buy |
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Does Philips offer a 3D version of its 21:9 TV? | 3D |
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Which 3D formats do the Philips 3D TVs support? | 3D |
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How do I rearrange my TV channels? | Use and Learn |
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Do I need to upgrade the firmware of my 3D ready TV in order to make it 3D capable? | 3D |
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How do I obtain an optimal 3D TV experience at home? | 3D |
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How do I install the 3D transmitter on my 3D Ready TV? | 3D |
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Can I use a device from another brand to play 3D content? | 3D |
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Why do I need to purchase an upgrade pack for my Philips 3D Ready TV? | 3D |
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Does my TV consume more energy when I am watching 3D TV? | Tips and Tricks |
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Do I have to replace my HDMI 1.3 cable with a HDMI 1.4 cable if I need to use it for 3D? | Parts and Accessories |
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What is the lifetime of the battery in the Active 3D glasses? | 3D |
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Does the 3D technology affect the TV´s performance when it displays ´normal´ 2D pictures? | Tips and Tricks |
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Why did the Scenea photo switch off after some time ? | Before you buy |
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Can I watch 3D movies via sources in Net TV like YouTube or via the video store in Net TV? | 3D |
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If the 3D TV technology was developed for feature-length 3D movies, why do you recommend a regular break? | 3D |
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Why is there no sound from my headphones? | Troubleshooting |
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Can I set Scenea to switch off earlier than the normal 4 hours ? | Before you buy |
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Does watching 3D TV cause motion sickness? | Tips and Tricks |
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Why is the Scenea photo not displayed ? | Before you buy |
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How can I find out if I can see 3D? | Before you buy |
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Will I need to pay extra for a 3D Ready TV? | 3D |
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Will I hear the sound in 3D as well when I watch a 3D movie? | 3D |
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Can I recharge the batteries in the active 3D glasses PTA02 and PTA03? | Apps |
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Where can I find additional information about my TV? | Use and Learn |
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Why is the ‘Show widgets’ icon no longer visible in the Home Screen? | Before you buy |
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What can I do when there is no sound from the TV speakers? | Before you buy |
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What issues are solved with a software upgrade? | Software Upgrade |
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How to connect my TV to my wired network? | Use and Learn |
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Why does the message ‘No interactive contents available’ appear when I select the ‘Show widgets’ icon from the Home Screen? | Before you buy |
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What is DVB-C and does my TV support it? | Getting started |
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When I browse Internet pages, a lot of websites are not displayed correctly; websites with video content do not play the videos. | Use and Learn |
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Where can I find an overview of Net TV apps and services available for my device? | Apps |
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How to connect my TV to my wireless network (WLAN)? | Use and Learn |
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How to find your local store? | Buy your product |
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Can I loop-through my TV antenna through the set-top-box to receive satellite services (DVB-S) from another service provider? | Use and Learn |
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At around 6 a.m in the morning, the TV’s front indicator turns off for a few seconds. Is this normal? | Getting started |
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Can I change the order in which the Net TV favorites are listed? | Use and Learn |
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What made my own Scenea photo change back to the original image ? | Before you buy |
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Can I listen to music while the Scenea photo is on screen ? | Before you buy |
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Why can't Wi-Fi MediaConnect start projecting straight after my TV starts up from standby? | Use and Learn |
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Where do I find my wireless encryption key? | Use and Learn |
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How can I prevent random services being installed on UPC cablecom in Switzerland? | Use and Learn |
