Register your product
Keep up to date with news and updates
Your player might hang up. Use a pen tip or other sharp object to insert the RESET hole gently on the side of the player and connect it again to your PC.
If it is still not recognized, your player may be at fault. Try the Philips Device Manager software.
NOTE: Contents will be removed by using the repair function.
Note: Make sure your PC is connected to the internet.
You can find the recovery key on your player from the below table.
Was this document helpful?