Frequently asked questions

Question

I don’t see my device inputs (sources) on the LCD when I press the Input button. Why not?

Answer

This problem could happen in the situation:

While controlling a device, pressing the Input button immediately sends the standard input command for that device. This command usually cycles through the inputs or brings up a menu on the TV where the user can select an input.

So-called discrete input functions can be found in the list of soft buttons.
While using an activity, pressing the Input button results in an on-screen menu that contains all defined input functions of the participating devices.

If all above solutions provided do not solve the problem, please chat with us (at the upper right corner), call consumer support, or contact your retailer.

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