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Frequently asked questions


My DivX subtitles are not displayed or displayed incorrectly, what can I do?


  • Subtitle is supported in local playback – USB, Disc (DVD, Blu Ray)
  • Subtitle is not supported in network playback – DLNA, VOD (video store) of Net TV
  • Ensure that the file name extension of subtitle files is .srt, .smi, .sub, .ssa, .txt
  • Ensure that your subtitle filename is the same as the DivX movie filename.

Example: The filename of the movie is ‘Movie.avi’, then you will need to name the text file ‘Movie.sub’ or ‘

  • Ensure that the subtitle file is in the same folder as the DivX movie file.
  • Ensure that you have selected the correct character set.
    • Press OPTIONS / SETUP.
    • Select Preferences , then select [ DivX Subtitle ] in the menu.
    • Select the character set below that supports the subtitle.  (depend on the subtitle supported by your device)
      • [ Standard ] - Default setting
        English, Irish, Danish, Estonian, Finnish, French, German, Italian, Portuguese, Luxembourgish, Norwegian (Bokmål and Nynorsk), Spanish, Swedish, Turkish
      • [ Central Europe ]
        Polish, Czech, Slovak, Albanian, Hungarian, Slovene, Croatian, Serbian (Latin script), Romanian
      • [ Cyrillic ] 
        Belarusian, Bulgarian, Ukrainian, Macedonian, Russian, Serbian 
      • [ Greek ] 
      • [ Hebrew ] 
      • [ Chinese(Simp)]
        Simplified Chinese
      • [ Korean ] 
  • If the full length of the subtitle is not displayed during the movie playback, this could be due to the subtitle text length exceeding the maximum limit for this set. Kindly rename the subtitle to a shorter length when possible.

Note: Subtitle languages other than those stated above will not be displayed when used.

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