Frequently asked questions

Question

Why is water ejected from the spout during heating up?

Answer

When this happens, the kettle has been filled beyond the maximum level indication. 

For safety reasons, you should never fill the kettle beyond the MAX indication on your water level indication window. 
Make sure the scale filter has been placed correctly as well.

If this information did not help to solve your problem, please contact the Philips Consumer Care in your Country.

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