Frequently asked questions

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Why is the picture quality at home not as good as what I saw in the shop?
How to set EasyLink on the TV and on other devices ?
How do I clean the TV screen?
What services are available on Net TV?
Does Electronic Programme Guide (EPG) work with a set-top box?
Can I connect a keyboard and/or mouse to the TV?
What kind of PC connection should I make on the TV ?
How can I change the Net TV portal language?
Do I need a virus scanner?
Does Net TV work when I have connected a Set-Top Box?
Where can I find the DVB-C numbers/values necessary to do a DVB-C channel installation ?
How do I rearrange my TV channels?
Can I connect an external Hard Disc Drive (HDD) to my TV?
Can I add any Internet page to "my favorites"?
Why can't I see the same folder hierarchy on my TV as on my PC ?
Can I change the order in which the Net TV favorites are listed?
What does the message ‘Registering...’ that appears on starting up Net TV mean?
I can feel an electrical vibration when I touch the TV; is this harmful?
Can I choose a website myself?
Is my TV suitable for watching 'DVB-Terrestrial' channels in my country?
How can I see if a service is safe?
How can I syncronize the picture and sound when viewing a DVD from a connected Home Theatre System with built in DVD player ?
I have a question about a service on the Net TV Portal (e.g. Nu.nl, Buienradar or You Tube).Who should I contact?
I set up an internet connection between my TV and my router, but it does not work. How do I fix this?
Why does "Philips server not found" appear when I try to access Net TV and/or IP-EPG?
What kind of antenna should I use?
Do I have to connect the antenna to the set if I use HDMI connected accessory devices?
Where do I find my wireless encryption key?
If you have a large TV screen, how is quality of the image affected when using Wi-Fi MediaConnect?
What do I need to look to multimediafiles on my TV via my home network ?
 
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