| Questions |
Topic |
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How do I clean the TV screen? | Use and Learn |
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Who can I contact if I have a technical question? | Troubleshooting |
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What is HDMI? | Before you buy |
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What is DVB-T? | Before you buy |
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Why is the picture quality at home not as good as what I saw in the shop? | Use and Learn |
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How can I upgrade the software in my TV? | Software Upgrade |
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How can I change the Net TV portal language? | Use and Learn |
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Do I have to pay to use Net TV? | Getting started |
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Where can I find the overview of Net TV apps and services available for my device? | Apps |
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Why does "Philips server not found" appear when I try to access Net TV and/or IP-EPG? | Use and Learn |
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What is HDMI-CEC? | Before you buy |
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Why is there no sound from my headphones? | Troubleshooting |
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What issues are solved with a software upgrade? | Software Upgrade |
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What is Easy Link? | Before you buy |
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What is YPbPr? | Before you buy |
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How to find a local store? | Buy your product |
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What services are available on Net TV? | Use and Learn |
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How to set EasyLink on the TV and on other devices ? | Use and Learn |
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Do I have to connect the antenna to the set if I use HDMI connected accessory devices? | Use and Learn |
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Do I need a virus scanner? | Use and Learn |
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What do I need to look to multimediafiles on my TV via my home network ? | Use and Learn |
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Is my TV suitable for watching 'DVB-Terrestrial' channels in my country? | Use and Learn |
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The digital switchover message appeared on my television screen, I am now noticing changes with my TV, what can I do? | Getting started |
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I inserted my CAM (CI module) but no reaction,what could be wrong? | Parts and Accessories |
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Where can I find the DVB-C numbers/values necessary to do a DVB-C channel installation ? | Use and Learn |
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Why can't I see the same folder hierarchy on my TV as on my PC ? | Use and Learn |
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Are personal details stored on the TV? | Networking |
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I have a question about a service on the Net TV Portal (e.g. Nu.nl, Buienradar or You Tube).Who should I contact? | Use and Learn |
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How can I syncronize the picture and sound when viewing a DVD from a connected Home Theatre System with built in DVD player ? | Use and Learn |
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What kind of PC connection should I make on the TV ? | Use and Learn |
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How can I verify if the Conditional Access Module (CAM) is inserted correctly and recognized by my TV? | Before you buy |
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I forgot my PIN code for parental control. How do I solve this problem? | Getting started |
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What kind of antenna should I use? | Use and Learn |
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I can feel an electrical vibration when I touch the TV; is this harmful? | Use and Learn |
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Can I add any Internet page to "my favorites"? | Use and Learn |
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What does the message ‘Registering...’ that appears on starting up Net TV mean? | Use and Learn |
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How can I see if a service is safe? | Use and Learn |
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What should I do when my TV is tilted horizontally when it is mounted on the table stand? | Tips and Tricks |
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At around 6 a.m in the morning, the TV’s front indicator turns off for a few seconds. Is this normal? | Getting started |
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What can I do when my TV does not respond to the remote control? | Parts and Accessories |
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What can I do when there is no sound from the TV speakers? | Before you buy |
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Why does a message ‘No interactive contents available’ appear when I select the ‘Show widgets’ icon from the Home Screen? | Before you buy |
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Where can I find prices of Philips products? | Buy your product |
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How do I rearrange my TV channels? | Use and Learn |
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Can I use my own subtitle files (with file name extension such as srt, smi, sub, ssa, txt and so on)? | Getting started |
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Why is the ‘Show widgets’ icon no longer visible in the Home Screen? | Before you buy |
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I’ve connected my PC and the TV to my home wireless network (IEEE 802.11g). When I start projection, I get another error message "File cannot be read or found ". | Getting started |
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Can I listen to music while the Scenea photo is on screen ? | Before you buy |
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Does Net TV work when I have connected a Set-Top Box? | Use and Learn |
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How can I upload my own photo as a Scenea photo ? | Before you buy |
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What made my own Scenea photo change back to the original image ? | Before you buy |
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What solution would you advise if I want to operate all my devices with a single remote control? | Parts and Accessories |
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Why is the Scenea photo not displayed ? | Before you buy |
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Why did the Scenea photo switch off after some time ? | Before you buy |
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Does Electronic Programme Guide (EPG) work with a set-top box? | Use and Learn |
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Can I connect an external Hard Disc Drive (HDD) to my TV? | Use and Learn |
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I set up an internet connection between my TV and my router, but it does not work. How do I fix this? | Use and Learn |
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If you have a large TV screen, how is quality of the image affected when using Wi-Fi MediaConnect? | Use and Learn |
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Where can I find the TV User manual ? | Getting started |
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Can I set Scenea to switch off earlier than the normal 4 hours ? | Before you buy |
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Can I change the order in which the Net TV favorites are listed? | Use and Learn |
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Can I choose a website myself? | Use and Learn |
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Is the USB extension cable provided in the Wi-Fi Adapter package? | Getting started |
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The time displayed by the TV clock function is not correct. | Getting started |
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Can I connect a keyboard and/or mouse to the TV? | Use and Learn |
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What is the new Scenea item in the Home menu all about ? | Before you buy |
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Where do I find my wireless encryption key? | Use and Learn |