| Questions |
Topic |
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How do I clean the TV screen? | Use and Learn |
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Who can I contact if I have a technical question? | Troubleshooting |
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Where can I purchase spare parts or accessories? | Parts and Accessories |
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How can I connect a game console to my TV? | Use and Learn |
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What is HDMI? | Before you buy |
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What is DVB-T? | Before you buy |
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Which CAM/CI-Modules work with my TV? | Getting started |
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Why is the picture quality at home not as good as what I saw in the shop? | Use and Learn |
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How can I upgrade the software in my TV? | Software Upgrade |
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Where can I find additional information about my TV? | Use and Learn |
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Why are the video tutorials juddering during playback? | Use and Learn |
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How can I get the Open-Source Software (OSS) for my product? | Software Upgrade |
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Does my TV support the DTS (Digital Theatre Systems) audio format? | Troubleshooting |
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What can I do with Net TV and which models have this feature? | Use and Learn |
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When browse the open internet, the pages are scaled to fit the screen size. As a result, text is sometimes displayed in very small characters, which are hard to read from a distance. Can I enlarge the text? | Use and Learn |
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How can I change the Net TV portal language? | Use and Learn |
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Do I have to pay to use Net TV? | Getting started |
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Net TV is rather slow; what can I do about it? | Use and Learn |
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Where can I find the overview of Net TV apps and services available for my device? | Apps |
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When I browse the open internet pages, a lot of the websites are not displayed correctly; websites with video content do not play the videos. | Use and Learn |
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What is HDMI-CEC? | Before you buy |
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The picture quality is good but the TV does not produce any sound when connected to an accessory device with an HDMI to HDMI cable. | Use and Learn |
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The video and audio signals are out of sync when I connect my TV to a Home Theatre System. | Use and Learn |
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Where can I find the user manual? | Use and Learn |
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My TV does not switch on with the remote control or the keys on the TV. | Use and Learn |
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What is the function of the [Channel list copy] feature in the TV menu? | Use and Learn |
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Why can’t I access Smart TV portal where I was able to access before? | Networking |
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What is Easy Link? | Before you buy |
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My computer stops working or reboots/restarts when I connect it to the TV with an HDMI to HDMI cable. | Use and Learn |
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What is YPbPr? | Before you buy |
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How to find a local store? | Buy your product |
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My TV makes a creaking/crackling sound when the TV is turned on/off or to standby. | Troubleshooting |
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No picture appears on the screen when I connect my PS3 game console to the TV. | Troubleshooting |
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Can I receive High Definition TV channels through the antenna connector on my TV? | Getting started |
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Sometimes my TV mentions that my Club Philips registration is not complete. But I am sure I completed the Club Philips registration. | Use and Learn |
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The digital switchover message appeared on my television screen, I am now noticing changes with my TV, what can I do? | Getting started |
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What should I do when the software update from Internet failed? | Software Upgrade |
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Are personal details stored on the TV? | Networking |
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What speed is the Ethernet RJ-45 port? | Use and Learn |
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Why am I not able to store the audio language that I choose from the options menu? | Use and Learn |
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How do you calculate the Annual energy consumption of the TV? | Before you buy |
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What is DiSEqC? | Before you buy |
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Can my TV receive signals from two different satellites? | Getting started |
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Why am I not able to store the picture and sound settings on my TV? | Use and Learn |
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Why is there no sound from my headphones? | Use and Learn |
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Why the keys on my keyboard display different characters on screen? | Use and Learn |
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What issues are solved by a software upgrade? | Software Upgrade |
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What should I do when my TV is tilted horizontally when it is mounted on the table stand? | Tips and Tricks |
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Can I switch off the TV display and only listen to the sound? | Use and Learn |
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Can I loop-through my TV antenna through the set-top-box to receive satellite services (DVB-S) from another service provider? | Use and Learn |
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How do I update my on-screen Help? | Software Upgrade |
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Why does my TV automatically switch off after four hours? | Use and Learn |
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Why does the message [Switching to amplifier] appear onscreen when I switch on my TV? | Use and Learn |
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How do I display the volume bar on the screen? | Use and Learn |
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Can I install and watch both digital cable (DVB-C) and digital terrestrial (DVB-T) channels? | Getting started |
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I have forgotten my 4-digit access code. How can I reset it? | Use and Learn |
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How do I remove the channel identification, volume bar and mute icon from the screen? | Use and Learn |
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Does my TV support native 24p playback from a connected Bluray player? | Use and Learn |
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How can I reduce the difference in volume between regular broadcasts and commercials? | Use and Learn |
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Where can I find prices of Philips products? | Buy your product |
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How can I connect my Laptop or Personal Computer (PC) to the TV? | Use and Learn |
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How do I change the menu language if I do not understand it? | Use and Learn |
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How do I connect an external device via DVI? | Getting started |
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How do I rearrange/reorder my TV channels? | Use and Learn |
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How do I connect my TV to my wired home network? | Use and Learn |
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How can I connect my home theater system (HTS) or surround sound system (SSS) to the TV? | Use and Learn |
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What can I do when my TV does not respond to the remote control? | Troubleshooting |
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How can I connect several external devices to my TV? | Getting started |
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Net TV sound volume too loud ? | Use and Learn |
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How do I perform a channel search? | Getting started |
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How can I view the encrypted/scrambled digital channels on my TV? | Use and Learn |
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How do I establish a wireless connection between my TV and my home network? | Use and Learn |
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Does my TV support RMVB (RealMedia Variable Bitrate) file format via USB? | Use and Learn |
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How can I improve the picture quality of my TV? | Use and Learn |
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Can I reorder the icons on the Home menu? | Getting started |
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What is the function of the SCENEA feature in the Home menu? | Use and Learn |
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My picture format keeps changing with different channels. How can I set a specific format? | Use and Learn |
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Can I use my own subtitle files (with file name extension such as srt, smi, sub, ssa, txt and so on)? | Getting started |
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How can I select a 4:3 picture format? | Use and Learn |
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How do I switch to the AV inputs on my TV to watch an accessory device (such as DVD player, Game System, VCR, Computer)? | Getting started |
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What can I do when one or more channels are missing? | Use and Learn |
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What is the function of SMART USB Record and does my TV support it? | Getting started |
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How can I cycle through teletext subpages automatically? | Use and Learn |
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When I switch on the TV using the power switch, a Philips startup screen appears. The TV switches to standby shortly after. | Use and Learn |
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Can I stream movies from BBC iPlayer or similar services? | Getting started |
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A letter "F" appears in the right-hand corner of the screen and my TV does not respond to the remote control. What should I do? | Use and Learn |
