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You may not have the device sufficiently charged. First do a soft reset by pressing and holding the Power on/off key and the volume + key for a couple of seconds and then connect the supplied multi-voltage adaptor/charger to your GoGear micro jukebox by plugging it into the DC-In connector at the bottom of the player and then plug the other end into a standard AC outlet.
The player is fully charged when the charging animation stops and is displayed.
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