Frequently asked questions

See all FAQs

Question

A shaving head is broken. Are the shaving heads covered by the warranty?

Answer

Shaving heads are subject to wear due to normal use and are therefore excluded from our warranty policy.

If you experience an issue and wish to contact a Philips representative please click on 'Live Chat' or call one of our consumer care call centers.

Note: To ensure maximum shaving performance, we advise you to replace the shaving unit every year.

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?