Frequently asked questions

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Question

Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product?

Answer

There are two methods to order parts & accessories for your Philips Product:

By Telephone:
Please call our Parts Department at 1 (866) 779-3946 

Online on the Encompass Parts Website:

  1. Go to http://www.encompassparts.com/philipsconsumer 

  2. Enter your model number in the model number field (e.g. 40PFL5505D/F7)  

  3. Choose the parts you want to order and then complete the checkout process 

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