Frequently asked questions

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Question

Computer displays the error message NOT ENOUGH HARD DRIVE SPACE and DATA TYPE PROVIDED ERROR while uploading .wav file of over or around 350MB or larger from the GoGear to the computer.

Answer

This is a "Media Transfer Protocol File Size Copy Limitation" of Windows Mobile, there is a hotfix on the Microsoft support site at the url below that may help to resolve the problem.

Download the hotfix from Microsoft and follow the on-screen instructions to install the hotfix on your computer.

http://www.microsoft.com/windowsmobile/help/portablemediacenter/mtphotfix.mspx

Note: You may be required to restart your computer after installation for the hotfix to take effect.

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