Frequently asked questions

See all FAQs

Question

What should I do to ensure playback of the transferred videos files (.mp4) on the device?

Answer

To ensure playback of video files such as .mp4:

  • Always use Philips Songbird to transfer the files.
  • Make sure Quick Time (latest version) and Windows Media Player 11 (or higher) has been installed before Philips Songbird is installed.

Visit the following websites for Quick Time and Windows Media Player:

Was this document helpful?

Yes No Need to try first

Give us your feedback on this FAQ. What could we have done to to answer your question better?