One simple program….
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Try the following methods one by one until the problem is solved.
Method 1: Reset the player
If the display still freezes, or the player still does not respond, proceed to the following.
Method 2: Repair the player
Repairing erases all the files in the player and restores the player to factory settings.
If repairing via Philips Songbird does not work, charge the player for no less than 20 hours. By performing this, it can recover most of the unresponsive players.
If all of the above does not solve your issue, you may need to contact our customer service for help. Visit Contact Page for contact details.
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