Frequently asked questions

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Question

How do I ensure the firmware of my device is up to date?

Answer

This can be done by checking whether there is new firmware available. If there is no new firmware available, the firmware in the device is the latest version.

Follow the steps below to check whether there is new firmware available:

  1. Make sure the device is connected to the Internet.
  2. Press the Options button.


  3. On the Options menu, tap on Settings. 


  4. Scroll down and tap on Philips.


  5. Tap on Upgrade.


  6. The device will start to check for any firmware update.


  7. If there is no new firmware available, the message “Philips Settings – No new firmware” would be shown. 
    If there is new firmware available, follow the instruction on-screen to proceed with the firmware upgrade. 

Note: When the firmware is being upgraded, keep the device switched on. Otherwise, there might be update failures.

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