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Todo: Check USB port
Howto:
Refit the USB cable into the port.
Plug the webcam into another USB port.
Use an external powered USB-Hub. Some USB ports on computers do not have enough power to feed USB devices (this mostly occurs with laptops).
Try to install the webcam on another computer.
Todo: Update your computer
HowTo: Update the USB driver in Windows
USB driver update in
WindowsXP
Click Start -> Control Panel -> System
Click the tab Hardware and then click on Device manager
Click at the bottom of the tree on the + sign before Universal Serial Bus controllers
Select the first entry, right mouse click and click on Update driver...
Follow the steps to update the USB driver
Windows2000
Click Start -> Settings -> Control Panel -> System
Click the tab Hardware and then click on Device manager
At the bottom of the tree click on the + sign before Universal Serial Bus controllers
Click on General USB Hub, right mouse click and click on Properties
Click on the tab Driver and click on the button Update Driver.
Follow the steps to update the USB driver
Todo: (re)install the latest driver
HowTo:
Deinstall any webcam driver (Philips drivers or webcam drivers from other brands you might have installed in the past)
Cleanup the computer with for instance CCleaner (select Issues (1) and click Scan for Issues(2). Fix issues if necessary)
Download and install the latest driver.
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