Frequently asked questions

Question

What should I do if the error "File exists" pops up when I am upgrading Configo?

Answer

This problem can be solved by deleting your temporary files: 

• In Windows XP, these can usually be found under C:\Documents and Settings\UserName\Local Settings\Temp.
• In Windows Vista, these can usually be found under C:\Users\UserName\AppData\Local\Temp.


If all the solutions provided above do not solve the problem, please chat with us (at the upper right corner), call consumer support, or contact your retailer.

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