Frequently asked questions

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How can I connect my home theater system (HTS) or surround sound system (SSS) to the TV?
How can I connect my Laptop or Personal Computer (PC) to the TV?
My picture format keeps changing with different channels. How can I set a specific format?
A letter "F" appears in the right-hand corner of the screen and my TV does not respond to the remote control. What should I do?
Why is the picture quality at home not as good as what I saw in the shop?
Sometimes my TV notifies me that my Club Philips registration is not complete. But I am sure I completed the Club Philips registration.
My computer stops working or reboots/restarts when I connect it to the TV with an HDMI to HDMI cable.
How do I establish a wireless connection between my TV and my home network?
How do I clean the TV screen?
How do I connect my TV to my wired home network?
Does my TV support native 24p playback from a connected Blu-ray player?
How can I improve the picture quality of my TV?
The picture quality is good but the TV does not produce any sound when connected to an accessory device with an HDMI to HDMI cable.
What is the function of the SCENEA feature in the Home menu?
How do I remove the channel identification, volume bar and mute icon from the screen?
What can I do with Net TV and which models have this feature?
My TV does not switch on with the remote control or the keys on the TV.
I can not hear sound from my headphones. Is there something I am supposed to do in the TV menu?
The video and audio signals are out of sync when I connect my TV to a Home Theatre System.
Net TV sound volume too loud?
What speed is the Ethernet RJ-45 port?
How can I connect a game console to my TV?
What can I do when one or more channels are missing?
Can I switch off the TV display and only listen to the sound?
How can I view the encrypted/scrambled digital channels on my TV?
How can I change the Net TV portal language?
When I switch on the TV using the power switch, a Philips startup screen appears. The TV switches to standby shortly after.
How can I select a 4:3 picture format?
When you browse the Internet, the pages are scaled to fit the screen size. As a result, text is sometimes displayed in very small characters, which are hard to read from a distance. Can I enlarge the text?
Where can I find the user manual?
How can I turn on the Ambilight dynamic mode?
When I browse Internet pages, a lot of websites are not displayed correctly; websites with video content do not play the videos.
Why am I not able to store the picture and sound settings on my TV?
Where can I find additional information about my TV?
Why does my TV automatically switch off after four hours?
What is the function of the [Channel list copy] feature in the TV menu?
Why are the video tutorials juddering during playback?
How do I display the volume bar on the screen?
How do I change the menu language if I do not understand it?
How do I rearrange/reorder my TV channels?
How can I cycle through teletext subpages automatically?
I have forgotten my 4-digit access code. How can I reset it?
How can I reduce the difference in volume between regular broadcasts and commercials?
Net TV is rather slow; what can I do about it?
 
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