Frequently asked questions

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Before you buy
 
Getting started
 
Use and Learn
How do I transfer audio and video files to my player using Philips Songbird?
How can I transfer and play a playlist on my player?
How do I delete contents from my player?
How can I synchronize music and video files from PC to the player using Philips Songbird?
How to create a music library or video library in Philips Songbird?
What should I do to ensure playback of the transferred videos files (.mp4) on the device?
Will the keys lock while I’m charging my player?
Do I need to use Songbird or Rhapsody to transfer music to my player?
How do I get the artwork of my music / video files using Philips Songbird?
How to import music files from iTunes to Philips Songbird?
How to change the language settings in Philips Songbird?
How to create a playlist in Philips Songbird?
How do I update the Add-ons in the Philips Songbird?
How do I obtain add-ons such as Rhapsody and 7Digital for Philips Songbird?
How to delete a playlist from Philips Songbird?
How do I upload my videos to YouTube?
How to transfer songs from a CD to the device?
How to transfer audio or video files from the player to my PC?
How to rip a CD using Philips Songbird?
How to uninstall Philips Songbird from my computer?
How do I delete or uninstall add-ons from Philips Songbird?
When the player is connected to a computer, the player prompts me to choose connection type. What is it about?
How can I play the music tracks according to artist / album?
What are the supported file formats of playlist?
How to clean up residual files of Philips Songbird using “CleanPSB”?
How to transfer audiobook from Audible.com to the player?
What is 7Digital and where can I find more information about it?
How do I navigate in an audio book from Audible?
How to perform a backup for the music and video files stored in the device?
Where can I download music?
How to use the bookmark feature in Audio books?
How to transfer a playlist from iTunes to the player?
How to load music from the PC onto the device using Philips Songbird?
How to transfer the songs from a Mac computer to the player?
 
Tips and Tricks
 
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Troubleshooting
 
Service and Repair
 
Dispose or Recycle