| Questions |
Topic |
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What is DivX – ? | Use and Learn |
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Where can I find FAQs for Philips Wi-Fi Media Connect? Where do I download Philips Wi-Fi Media Connect software for my PC? | MediaConnect |
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What internet features does my device have? Vudu, Netflix, Facebook, etc… | Apps |
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Can I use a Philips Blu-ray 3D Player or Home Theater System with another brand of 3D TV? | Apps |
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Will I be able to play regular CDs on a Blu-ray 3D player? | Apps |
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Why is there a folder called BUDA on my USB drive? | Software Upgrade |
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What is VUDU and which Philips products have VUDU? | Apps |
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Does my Philips product support NETFLIX streaming over the internet? | Apps |
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How can I program my Philips remote to work with my order devices? | Use and Learn |
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What are region codes? | Before you buy |
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Where can I find the remote codes for my Philips device? | Getting started |
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Why do I get “Encoding failed. Restart Wi-Fi MediaConnect.” when trying to run MediaConnect from a Philips device? | Troubleshooting |
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Why doesn’t the player play some Blu-ray discs? | Troubleshooting |
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Do I need a Blu-ray 3D player to watch 3D? | Use and Learn |
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What is Cinavia from Verance; and what is the result? | Use and Learn |
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What do I need to prepare for upgrading the software of the player? | Software Upgrade |
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How do I setup my device with manual wireless settings? | Networking |
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Why are some AVCHD files not recognized for playback? | Before you buy |
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Can all consumers see 3D? | Apps |
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What is the difference between HDMI Normal/Bitstream and HDMI PCM/LPCM Audio formats for HDMI or S/PDIF Digital Audio? | Before you buy |
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Why can I only see Instant Queue in Netflix? | Apps |
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Quality of internet video (NETFLIX, BLOCKBUSTER, etc.) is poor, has blocky artifacts, keeps buffering, etc.? | Apps |
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What is the USB Port or SD Card Slot used for on my device? | Getting started |
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Can I use an external hard drive to playback audio or video? | Use and Learn |
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I cannot connect my Philips product to my network? | Networking |
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What should I do if my player doesn’t play a Divx file? | Before you buy |
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What is BD Live? | Use and Learn |
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Does my device have the MediaConnect feature? | MediaConnect |
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How can I solve the deterioration of the sound and picture quality while playing a DVD? | Troubleshooting |
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Where in this website are the firmware and software for the device located? | Software Upgrade |
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Why am I not able to access BD-live feature? | Troubleshooting |
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How do I recognize if a movie on Blu-ray is in the 3D format? | Apps |
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What is the best viewing angle for 3D? | Apps |
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How can I watch 3D movies? | Before you buy |
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Is Cinavia watermark content protection only applied to players shipped after Feb 2012? | Use and Learn |
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Will MediaConnect work on my computer? | MediaConnect |
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Will watching 3D give consumers a headache? | Apps |
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Does the Blu-ray player include 2D to 3D conversion? | Apps |
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What can I do when some DivX videos can not be played back? | Troubleshooting |
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I lose my wireless connection after an update. How do I fix this? | Networking |
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Where can I find my wireless network name and password? | Networking |
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How does 3D work? | Apps |
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What should I do if I observe the message "Local Storage Full. For BD Live Access (if supported on this disc), please clear Local Storage under the Settings menu."? | Troubleshooting |
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(State: Failed DHCP cannot be acquired. Please confirm connection or set it with manual operation.) when running a connection test. | Networking |
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What can I do when I can not find the local subtitle language during DVD playback? | Troubleshooting |
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Who should I contact if I have trouble with NETFLIX, VUDU, BLOCKBUSTER or CinemaNow on my Philips product? | Apps |
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What should I do to play Blu-ray discs on the player? | Use and Learn |
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What are the Home and Menu buttons on my remote used for? | Parts and Accessories |
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How to play a disc with BD-live without getting access to the BD-live features? | Use and Learn |
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Why does BD-Live content take time to load? | Troubleshooting |
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What are the different BD Profiles, and which Profile does this set support? | Before you buy |
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No disk, unable to play disk or disks skips. How can I fix this? | Troubleshooting |
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Where can I find my IP address, Default Gateway, Subnet Mask, and DNS Servers? | Networking |
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Why do I get the error “Status: Fail. Wireless Network is not found” when trying to connect to my wireless network? | Networking |
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Will a software update fix my problem? How can I tell if there is a later version of software for my product? | Software Upgrade |
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How do I resume playback of a movie from a previously stopped position? | Use and Learn |
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How do I enter my email address into the Netflix app, I don't see a keyboard on-screen? | Troubleshooting |
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What are the recommended operating and storage, humidity and temperature levels for my Philips product? | Getting started |
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Why can't I see the volume bar while watching Netflix or other NetTV apps? | Apps |
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Does Vudu work in Canada? | Apps |
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Why do some of my Blu-Ray disks fail to play or play in a small cropped box in the center of the TV screen? | Troubleshooting |
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When I play music files using the player, can the album art be displayed? | Use and Learn |
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Is Cinavia watermark content protection only applied in Philips Blu-ray players and Blu-ray home theatre systems? | Apps |
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Why do some Blu-Ray discs take some time to load? | Use and Learn |
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What router is recommended to use with my Philips product? | Networking |
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I see 'unsupported resolution or format' on the screen when connected with HDMI, how do I fix this? (BDP3406, 5406, 2900) | Troubleshooting |
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Is there any tip for using the remote control? | Tips and Tricks |
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Why do I see an "ANGLE" icon during playback of some DVD and Blu-Ray movies? How do I prevent it from showing up automatically? | Use and Learn |
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Do you have a question about your product which wasn't answered in the FAQs on this website? | Troubleshooting |
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Why does my Netflix app not work? | Apps |
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What are the supported file formats by the player? | Before you buy |
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Any tips for choosing the most suitable connection method for different devices? | Tips and Tricks |
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My player is connected to an external audio system such as audio amplifier system. When I play a disc with the player, the audio/sound does not synchronize with the video/picture. What should I do? | Troubleshooting |
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Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product? | Parts and Accessories |
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I tried to playback my self-made Blu-ray discs but they are not working, why? | Troubleshooting |
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How do I enter my password for my wireless network on the blu-ray player? | Networking |
