Frequently asked questions
Sort by: Topic   Date published  
Before you buy
 
Buy your product
 
Getting started
 
Use and Learn
How can I connect my home theater system (HTS) or surround sound system (SSS) to the TV?
How can I connect my Laptop or Personal Computer (PC) to the TV?
My picture format keeps changing with different channels. How can I set a specific format?
A letter "F" appears in the right-hand corner of the screen and my TV does not respond to the remote control. What should I do?
Why is the picture quality at home not as good as what I saw in the shop?
Sometimes my TV notifies me that my Club Philips registration is not complete. But I am sure I completed the Club Philips registration.
My computer stops working or reboots/restarts when I connect it to the TV with an HDMI to HDMI cable.
How do I establish a wireless connection between my TV and my home network?
How do I clean the TV screen?
How do I connect my TV to my wired home network?
Does my TV support native 24p playback from a connected Blu-ray player?
The picture quality is good but the TV does not produce any sound when connected to an accessory device with an HDMI to HDMI cable.
How can I improve the picture quality of my TV?
What is the function of the SCENEA feature in the Home menu?
How do I remove the channel identification, volume bar and mute icon from the screen?
What can I do with Net TV and which models have this feature?
My TV does not switch on with the remote control or the keys on the TV.
I can not hear sound from my headphones. Is there something I am supposed to do in the TV menu?
Net TV sound volume too loud?
The video and audio signals are out of sync when I connect my TV to a Home Theatre System.
What speed is the Ethernet RJ-45 port?
How can I connect a game console to my TV?
What can I do when one or more channels are missing?
Can I switch off the TV display and only listen to the sound?
How can I view the encrypted/scrambled digital channels on my TV?
How can I change the Net TV portal language?
When I switch on the TV using the power switch, a Philips startup screen appears. The TV switches to standby shortly after.
How can I select a 4:3 picture format?
When you browse the Internet, the pages are scaled to fit the screen size. As a result, text is sometimes displayed in very small characters, which are hard to read from a distance. Can I enlarge the text?
Where can I find the user manual?
How can I turn on the Ambilight dynamic mode?
When I browse Internet pages, a lot of websites are not displayed correctly; websites with video content do not play the videos.
Why am I not able to store the picture and sound settings on my TV?
Where can I find additional information about my TV?
Why does my TV automatically switch off after four hours?
What is the function of the [Channel list copy] feature in the TV menu?
Why are the video tutorials juddering during playback?
How do I display the volume bar on the screen?
How do I change the menu language if I do not understand it?
How do I rearrange/reorder my TV channels?
How can I cycle through teletext subpages automatically?
I have forgotten my 4-digit access code. How can I reset it?
How can I reduce the difference in volume between regular broadcasts and commercials?
Net TV is rather slow; what can I do about it?
 
Software Upgrade
 
Apps
 
Troubleshooting
 
Parts and Accessories
 
Networking