| Questions |
Topic |
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Why does my HDTV take time to turn on? | Use and Learn |
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Why is my TV missing channels after running auto-program when I use an antenna? | Troubleshooting |
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How do I add TV channels that were not picked up during auto-programming? | Use and Learn |
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Where can I buy parts and accessories such as remotes, TV stands, etc. for my Philips product? | Parts and Accessories |
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Why doesn’t the picture fill the full screen when I use Automatic or Normal picture format? How does the picture look on my TV when I select Automatic or Normal picture format? | Use and Learn |
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Are there brackets or mounts available that will allow me to mount my TV to a wall? What are the specifications of the mount and bolts required? | Getting started |
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Can I use a VGA-HDMI cable to connect my PC (VGA OUT) to my TV (HDMI IN)? How do I connect my PC to my TV? | Use and Learn |
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How do I output sound from my Philips TV to external audio devices such as Home Theaters, Soundbars, AV Receivers, etc.? | Troubleshooting |
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I have neither picture nor sound after connecting. What should I do? | Troubleshooting |
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When should I run the auto program feature on my TV. | Getting started |
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The picture is distorted (stretched out, short and fat, black bars on side or top, etc.). Is there something I can do to make it better? | Use and Learn |
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Will a software update fix my problem? How can I tell if there is a later version of software for my product? | Software Upgrade |
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What is VUDU and which Philips products have VUDU? | Apps |
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How to connect antenna / cable TV signal? | Use and Learn |
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Why is there no picture or incorrect color (too red, purple, no color, etc) after connecting my TV using the component input? | Troubleshooting |
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How can I connect several external devices to my TV? | Use and Learn |
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How do I get picture and sound on the TV when I connect my Laptop or Notebook with a HDMI connection? | Use and Learn |
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How do I switch to the AV inputs on my television to watch an accessory device (DVD player, Game System, VCR...)? | Use and Learn |
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Do you have a question about your product which wasn't answered in the FAQs on this website? | Troubleshooting |
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What size bolts do I need to mount my TV? What is the VESA pattern? | Getting started |
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Does my device have the MediaConnect feature? | MediaConnect |
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What internet features does my device have? Vudu, Netflix, Facebook, etc… | Apps |
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Can I program the TV remote control to control other accessory devices? | Use and Learn |
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How can I make my JPEG images loop during playback? | Use and Learn |
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What can I do when my TV does not respond to the remote control? | Parts and Accessories |
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Does my TV have a VGA and audio PC connection? | Getting started |
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Why does my Cable/Satellite/Set-Top Box remote not work when my TV is turned on? | Parts and Accessories |
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How do I make my picture fill the screen? | Troubleshooting |
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Why am I getting a black and white picture? | Troubleshooting |
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How can I program my Philips remote to work with my order devices? | Use and Learn |
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How can I watch 3D movies? | Before you buy |
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Why am I not getting audio from my TV? | Troubleshooting |
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How do I update my device? | Software Upgrade |
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Why does it take a long time to switch between High Definition and Standard Definition channels? | Troubleshooting |
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What issues are solved by a software upgrade? | Software Upgrade |
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Where can I find the remote codes for my Philips device? | Getting started |
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How do I clean my TV screen? | Use and Learn |
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My computer stops working or reboots/restarts when I connect it to the TV with an HDMI to HDMI cable. | Use and Learn |
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What should I do if my TV is tilted horizontally when mounted on the table stand? | Tips and Tricks |
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What are the recommended operating and storage, humidity and temperature levels for my Philips product? | Getting started |
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Why do I experience lag while playing games on my TV or using it as a PC monitor? | Before you buy |
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Why does my TV not recognize my USB device? | Before you buy |
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How can I connect my Laptop or Personal Computer (PC) to the TV? | Use and Learn |
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No picture appears on the screen when I connect my PS3 game console to the TV. | Troubleshooting |
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Is my TV digital ready? Can it receive over-the-air digital broadcast channels? | Before you buy |
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How do I clean the TV screen? | Use and Learn |
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My picture format keeps changing with different channels. How can I set a specific format? | Use and Learn |
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How can I improve the picture quality of my TV? | Use and Learn |
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How can I connect several external devices to my TV? | Getting started |
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How can I manually program additional digital channels to my TV if I have a rotary antenna? | Getting started |
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I have forgotten my PIN code. How can I reset it? | Use and Learn |
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How do I connect my home theater system (HTS) or surround sound system (SSS) to the TV? | Use and Learn |
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How to remove the info menu/OSD from the screen whenever the TV is turned on or while changing the channels? | Use and Learn |
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How can I turn on the closed caption on my TV? | Before you buy |
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How can I connect the audio to my TV when I connect an external device with a DVI to HDMI connection? | Use and Learn |
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No picture appears on the screen when an accessory device is connected through the component video input cables. | Use and Learn |
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How can I improve the sound quality of my TV? | Troubleshooting |
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How do I program my TV channels? | Getting started |
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My TV does not store the picture and sound settings. | Before you buy |
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Do I need a special Philips antenna to receive digital terrestrial TV broadcastings? And what kind of antenna should I use? | Use and Learn |
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Why is the TV not able to recognize my USB device? | Use and Learn |
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How do I get picture and sound on the TV when I connect my Laptop or Notebook with an HDMI connection? | Use and Learn |
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Lines appear on the screen and over the TV menu. | Use and Learn |
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What should I do if my TV is stuck in Retail mode? | Use and Learn |
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My set is dead and/or has no power, and/or the LED is flashing. | Use and Learn |
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The picture is distorted (stretched out, short and fat, black bars on side or top, etc.). Is there something I can do to make it better? | Before you buy |
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The picture quality is good but the TV does not produce any sound when connected to an accessory device with an HDMI to HDMI cable. | Use and Learn |
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I have neither picture nor sound after connecting. What should I do? | Use and Learn |
