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Portable multimedia
MP3 players
2GB* Flash audio player
SA9200/17
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Topic
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Questions
Topic
Where can I download music?
Use and Learn
How do I dispose or recycle my player?
Dispose or Recycle
What can I do if the device is not recognized by a Mac computer?
Troubleshooting
How to set up synchronization in Windows Media Player between the GoGear and your computer?
Software Upgrade
How do I upgrade my GoGear with the latest firmware?
Software Upgrade
The Philips Device Manager does not seem to function properly and cannot be uninstalled from the computer.
Software Upgrade
What is Windows Vista™ and does my player support it?
Software Upgrade
Does my player support Windows Media Player 11 running on Windows XP?
Software Upgrade
What is the minimum system requirement for GoGear?
Getting started
How do I create a playlist with Windows Media Player 10?
Use and Learn
I have problem transferring large file size wave file of voice recording from my GoGear to the PC. What could be the problem?
Use and Learn
I have Windows Media Player 11 installed on my PC, and I would like to roll back to Windows Media Player 10. What should I do?
Getting started
How do I add pictures to my GoGear?
Use and Learn
I have problem synchronizing my GoGear with Windows Media Player.
Use and Learn
How do I install my GoGear?
Getting started
I'm have problems installing the software from the CD on to my computer. What should I do?
Getting started
I have WMP11 on my PC and encountered problem while trying to install WMP10 from the installation CD.
Getting started
While transferring mp3 tracks using auto-sync mode Windows Media Player displays error message 'Windows Media Player cannot convert the file format required by the device' beside a number of tracks.
Use and Learn
Why am I unable to play some WMA files on the device?
Troubleshooting
How do I find out if a music file is copy protected?
Use and Learn
How do I view pictures on my GoGear?
Use and Learn
How can I charge my player without a PC?
Tips and Tricks
Can I use my MP3 player with my car radio?
Use and Learn
MP3 Primer General Information on MP3
Before you buy
After I synchronized a new playlist onto the device, I found that some existing playlist have been renamed automatically on the device.
Troubleshooting
The installation procedure is interrupted with the runtime error message Error 1628/1607: Failed to complete script based install
Getting started
How do I create and transfer album art to my Device?
Before you buy
Windows Media Player displays an error THIS VERSION OF WINDOWS MEDIA TECHNOLOGIES IS INCOMPATIBLE WITH THIS VERSION OF WINDOWS. FOR MORE INFORMATION, VIEW THE MICROSOFT WEB SITE. when trying to install WMP10 over WMP11.
Use and Learn
I have upgraded my Windows Media Player 10 to Windows Media Player 11 and encountered problem with transferring media files to my device. What should I do?
Troubleshooting
What is the meaning of the battery icon with a symbol of lightning that shows on the top right corner of the display?
Use and Learn
My GoGear has no power or shows nothing on the display.
Use and Learn
My GoGear is not recognized by PC
Use and Learn
I cannot find the pictures that I transferred onto the device. What's wrong?
Use and Learn
I cannot see album art on my GoGear player.
Use and Learn
How do I return my GoGear to the factory settings?
Before you buy
How do I transfer music from the computer to my GoGear?
Use and Learn
How do I recharge my GoGear?
Use and Learn
How do I change the language setting on my GoGear?
Before you buy
Why does my GoGear turn off during playback or not wake up?
Use and Learn
My player skips tracks.
Before you buy
I get a SP or Service Pack error message when loading the CD ROM supplied with my unit.
Use and Learn
How to use the lock function to prevent accidentally activating other functions with the touch pad?
Before you buy
I cannot find the files that I downloaded to my GoGear .
Use and Learn
Does the GoGear support Audio books?
Before you buy
Questions
Topic
My GoGear is not recognized by PC
Use and Learn
How do I add pictures to my GoGear?
Use and Learn
I have upgraded my Windows Media Player 10 to Windows Media Player 11 and encountered problem with transferring media files to my device. What should I do?
Troubleshooting
How do I upgrade my GoGear with the latest firmware?
Software Upgrade
How do I transfer music from the computer to my GoGear?
Use and Learn
What is Windows Vista™ and does my player support it?
Software Upgrade
I cannot see album art on my GoGear player.
Use and Learn
How do I recharge my GoGear?
Use and Learn
I cannot find the pictures that I transferred onto the device. What's wrong?
Use and Learn
My GoGear has no power or shows nothing on the display.
Use and Learn
Can I use my MP3 player with my car radio?
Use and Learn
I cannot find the files that I downloaded to my GoGear .
Use and Learn
How do I create a playlist with Windows Media Player 10?
Use and Learn
I have Windows Media Player 11 installed on my PC, and I would like to roll back to Windows Media Player 10. What should I do?
Getting started
How do I create and transfer album art to my Device?
Before you buy
How can I charge my player without a PC?
Tips and Tricks
Does my player support Windows Media Player 11 running on Windows XP?
Software Upgrade
How do I install my GoGear?
Getting started
Why am I unable to play some WMA files on the device?
Troubleshooting
MP3 Primer General Information on MP3
Before you buy
How to set up synchronization in Windows Media Player between the GoGear and your computer?
Software Upgrade
How do I return my GoGear to the factory settings?
Before you buy
I get a SP or Service Pack error message when loading the CD ROM supplied with my unit.
Use and Learn
How do I view pictures on my GoGear?
Use and Learn
While transferring mp3 tracks using auto-sync mode Windows Media Player displays error message 'Windows Media Player cannot convert the file format required by the device' beside a number of tracks.
Use and Learn
Why does my GoGear turn off during playback or not wake up?
Use and Learn
I'm have problems installing the software from the CD on to my computer. What should I do?
Getting started
What is the minimum system requirement for GoGear?
Getting started
How do I find out if a music file is copy protected?
Use and Learn
After I synchronized a new playlist onto the device, I found that some existing playlist have been renamed automatically on the device.
Troubleshooting
The installation procedure is interrupted with the runtime error message Error 1628/1607: Failed to complete script based install
Getting started
My player skips tracks.
Before you buy
How to use the lock function to prevent accidentally activating other functions with the touch pad?
Before you buy
The Philips Device Manager does not seem to function properly and cannot be uninstalled from the computer.
Software Upgrade
Does the GoGear support Audio books?
Before you buy
I have problem synchronizing my GoGear with Windows Media Player.
Use and Learn
What can I do if the device is not recognized by a Mac computer?
Troubleshooting
What is the meaning of the battery icon with a symbol of lightning that shows on the top right corner of the display?
Use and Learn
Windows Media Player displays an error THIS VERSION OF WINDOWS MEDIA TECHNOLOGIES IS INCOMPATIBLE WITH THIS VERSION OF WINDOWS. FOR MORE INFORMATION, VIEW THE MICROSOFT WEB SITE. when trying to install WMP10 over WMP11.
Use and Learn
How do I change the language setting on my GoGear?
Before you buy
I have WMP11 on my PC and encountered problem while trying to install WMP10 from the installation CD.
Getting started
I have problem transferring large file size wave file of voice recording from my GoGear to the PC. What could be the problem?
Use and Learn
Where can I download music?
Use and Learn
How do I dispose or recycle my player?
Dispose or Recycle
Before you buy
How do I create and transfer album art to my Device?
MP3 Primer General Information on MP3
How do I return my GoGear to the factory settings?
My player skips tracks.
How to use the lock function to prevent accidentally activating other functions with the touch pad?
Does the GoGear support Audio books?
How do I change the language setting on my GoGear?
Getting started
I have Windows Media Player 11 installed on my PC, and I would like to roll back to Windows Media Player 10. What should I do?
How do I install my GoGear?
I'm have problems installing the software from the CD on to my computer. What should I do?
What is the minimum system requirement for GoGear?
The installation procedure is interrupted with the runtime error message Error 1628/1607: Failed to complete script based install
I have WMP11 on my PC and encountered problem while trying to install WMP10 from the installation CD.
Use and Learn
My GoGear is not recognized by PC
How do I add pictures to my GoGear?
How do I transfer music from the computer to my GoGear?
I cannot see album art on my GoGear player.
How do I recharge my GoGear?
I cannot find the pictures that I transferred onto the device. What's wrong?
My GoGear has no power or shows nothing on the display.
Can I use my MP3 player with my car radio?
I cannot find the files that I downloaded to my GoGear .
How do I create a playlist with Windows Media Player 10?
I get a SP or Service Pack error message when loading the CD ROM supplied with my unit.
How do I view pictures on my GoGear?
While transferring mp3 tracks using auto-sync mode Windows Media Player displays error message 'Windows Media Player cannot convert the file format required by the device' beside a number of tracks.
Why does my GoGear turn off during playback or not wake up?
How do I find out if a music file is copy protected?
I have problem synchronizing my GoGear with Windows Media Player.
What is the meaning of the battery icon with a symbol of lightning that shows on the top right corner of the display?
Windows Media Player displays an error THIS VERSION OF WINDOWS MEDIA TECHNOLOGIES IS INCOMPATIBLE WITH THIS VERSION OF WINDOWS. FOR MORE INFORMATION, VIEW THE MICROSOFT WEB SITE. when trying to install WMP10 over WMP11.
I have problem transferring large file size wave file of voice recording from my GoGear to the PC. What could be the problem?
Where can I download music?
Tips and Tricks
How can I charge my player without a PC?
Software Upgrade
How do I upgrade my GoGear with the latest firmware?
What is Windows Vista™ and does my player support it?
Does my player support Windows Media Player 11 running on Windows XP?
How to set up synchronization in Windows Media Player between the GoGear and your computer?
The Philips Device Manager does not seem to function properly and cannot be uninstalled from the computer.
Troubleshooting
I have upgraded my Windows Media Player 10 to Windows Media Player 11 and encountered problem with transferring media files to my device. What should I do?
Why am I unable to play some WMA files on the device?
After I synchronized a new playlist onto the device, I found that some existing playlist have been renamed automatically on the device.
What can I do if the device is not recognized by a Mac computer?
Dispose or Recycle
How do I dispose or recycle my player?
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