Philips GoGear MP3 video player SA1ARA16K Aria 16GB with FullSound™

SA1ARA16K/17

SA1ARA16K/17

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Frequently asked questions

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Before you buy

	What do I do when my player hangs up, or freezes?
	What is a Codec and why do I need to install it on my PC?
	Does my player support Windows 7?
	What kinds of file formats does my player support?
	What are the supported file formats by the player?
	Does my player support audiobooks from Audible.com?

Getting started

	What can I do if my PC does not read the installation disc?
	How long should I charge the device before first use?
	How to switch on/off the device?

Use and Learn

	How do I transfer music or pictures to my player?
	How do I delete contents from my player?
	How do I format my player?
	How do I transfer video from my DVD disk to the player using the Media converter software?
	Can I convert or transfer music with the Media Converter Software?
	How do I charge the player when there is no battery power remaining on the player?
	The Video Downloader does not work on my PC, what can be the problem?
	Why is the converter software running so slow and how can I speed up the video conversion?
	How to transfer audiobook from Audible.com to the player?
	Will the keys lock while I’m charging my player?
	How do I navigate in an audiobook?
	Why will the transferred contents not play back on the player?
	When the player is connected to a computer, the player prompts me to choose connection type. What is it about?
	What can I do when the ID3 information is not shown on my player?
	Where can I download music?

Tips and Tricks

	How can I charge my player without a PC?
	How do I clean my player?
	What do I need if I want to listen to audiobooks on my player?
	What is Audible?
	Any tip to minimize problems on the device?
	The memory capacity of the player is smaller than that stated. What is it all about?
	What are audiobooks?

Software Upgrade

	Where can I obtain Device Manager?
	What is Device Manager?

Troubleshooting

	What should I do if my player is not recognized by my PC?
	I found a new firmware on the web but can not update my player via the device manager software, what's wrong?
	Why can't switch on the player even I push the power slider to the power position?
	What should I do if I get an error message when I format my player?
	Why is my player auto switched off?
	Why can’t my player download DRM songs directly?
	How to repair the player using Device Manager?
	The volume is too low and I can’t increase the volume even if I press the volume + button. What shall I do?
	What can I do if the device is not recognized by a Mac computer?
	What can I do if the ArcSoft Internet Video Downloader cannot download YouTube video clips?

Service and Repair

Where in this website is the user manual located?

Dispose or Recycle

How do I dispose or recycle my player?

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