Philips GoGear MP3 video player SA1VBE04K ViBE 4GB*

SA1VBE04K/17

SA1VBE04K/17

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Frequently asked questions

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Before you buy

	What do I do when my player hangs up, or freezes?
	Does my player support Windows 7?
	What is a Codec and why do I need to install it on my PC?
	What kinds of file formats does my player support?
	Does my player support audiobooks from Audible.com?
	How do I change the preset radio stations?
	What are the supported file formats by the player?
	What can I do when my player hangs up during audio book playback?

Getting started

	What can I do if my PC does not read the installation disc?
	How to switch on/off the device?
	How long should I charge the device before first use?

Use and Learn

	How do I transfer music or pictures to my player?
	How do I transfer my purchased iTunes music to my player?
	How do I format my player?
	Why does my player shut down immediately after I switch it on?
	How do I delete contents from my player?
	The Video Downloader does not work on my PC, what can be the problem?
	How do I transfer video from my DVD disk to the player using the Media converter software?
	Can I convert or transfer music with the Media Converter Software?
	My player is in the wrong language, how can I change it?
	How do I navigate in an audiobook?
	What can I do when the ID3 information is not shown on my player?
	How to transfer audiobook from Audible.com to the player?
	When the player is connected to a computer, the player prompts me to choose connection type. What is it about?
	Where can I download music?

Tips and Tricks

	How can I charge my player without a PC?
	How do I clean my player?
	What is Audible?
	What do I need if I want to listen to audiobooks on my player?
	What are audiobooks?
	The memory capacity of the player is smaller than that stated. What is it all about?
	Any tip to minimize problems on the device?

Software Upgrade

	Where can I obtain Device Manager?
	What is Device Manager?

Troubleshooting

	What should I do if my player is not recognized by my PC?
	What can I do when my player does not function or turn on?
	I found a new firmware on the web but can not update my player via the device manager software, what's wrong?
	What can I do if the ArcSoft Internet Video Downloader cannot download YouTube video clips?
	What should I do if I get an error message when I format my player?
	What should I do when my player only shows a lock symbol?
	Why can’t my player download DRM songs directly?
	How to repair the player using Device Manager?
	What can I do if the device is not recognized by a Mac computer?
	The volume is too low and I can’t increase the volume even if I press the volume + button. What shall I do?

Service and Repair

Where in this website is the user manual located?

Dispose or Recycle

How do I dispose or recycle my player?

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