Philips GoGear Flash audio video player SA3028 2GB*

SA3028/37

SA3028/37

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Frequently asked questions

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Before you buy

	What do I do when my player hangs up, or freezes?
	What is a Codec and why do I need to install it on my PC?
	Can I create a play list on my player?
	What kinds of files can be supported by this player?
	What are the supported file formats by the player?

Getting started

What can I do if my PC does not read the installation disc?

Use and Learn

	Why does my player shut down immediately after I switch it on?
	How do I delete contents from my player?
	How do I transfer music or pictures to my player?
	Can I listen to or use my player when it is charging?
	Why is the converter software running so slow and how can I speed up the video conversion?
	Does the player support Windows 7?
	How do I transfer my purchased iTunes music to my player?
	Where can I download music?

Tips and Tricks

	How can I charge my player without a PC?
	The memory capacity of the player is smaller than that stated. What is it all about?
	How do I clean my player?

Software Upgrade

	How can I use the Media Converter Software?
	Where can I obtain Device Manager?
	What is Device Manager?
	How can I ensure the latest firmware is installed in the device?

Troubleshooting

	What should I do if my player is not recognized by my PC?
	I found a new firmware on the web but can not update my player via the device manager software, what's wrong?
	What can be the problem when I receive the error message LICENSE PROBLEM while playing music on my player?
	What should I do when my player only shows a lock symbol?
	How to repair the player using Device Manager?
	What can I do if the device is not recognized by a Mac computer?

Dispose or Recycle

How do I dispose or recycle my player?

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