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Frequently asked questions

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Before you buy
Getting started
Use and Learn
How can I connect my Laptop or Personal Computer (PC) to the TV?
How do I connect my home theater system (HTS) or surround sound system (SSS) to the TV?
How do I clean the TV screen?
My set is dead and/or has no power, and/or the LED is flashing.
How do I get picture and sound on the TV when I connect my Laptop or Notebook with an HDMI connection?
I have neither picture nor sound after connecting. What should I do?
Do I need a special Philips antenna to receive digital terrestrial TV broadcastings? And what kind of antenna should I use?
Why is the TV not able to recognize my USB device?
Lines appear on the screen and over the TV menu.
How can I improve the picture quality of my TV?
My picture format keeps changing with different channels. How can I set a specific format?
What should I do if my TV is stuck in Retail mode?
Can I program the TV remote control to control other accessory devices?
Can I use a VGA-HDMI cable to connect my PC (VGA OUT) to my TV (HDMI IN)? How do I connect my PC to my TV?
No picture appears on the screen when an accessory device is connected through the component video input cables.
How can I connect the audio to my TV when I connect an external device with a DVI to HDMI connection?
How to set EasyLink on the TV and on other devices?
How to set EasyLink on the TV and on other devices.
Why will my Toshiba HD-DVD not show a picture when connected using HDMI?
I have forgotten my PIN code. How can I reset it?
Why is the picture quality at home not as good as what I saw in the shop?
How do I switch to the AV inputs on my television to watch an accessory device (DVD player, Game System, VCR...)?
Why doesn’t the picture fill the full screen when I use Automatic or Normal picture format? How does the picture look on my TV when I select Automatic or Normal picture format?
How to remove the info menu/OSD from the screen whenever the TV is turned on or while changing the channels?
Why do I only see AV or HDMI inputs when I press the channel up/down button on my remote.
Why does my HDTV take time to turn on?
How do I add TV channels that were not picked up during auto-programming?
How can I connect several external devices to my TV?
How do I get picture and sound on the TV when I connect my Laptop or Notebook with a HDMI connection?
How do I clean my TV screen?
How can I program my Philips remote to work with my order devices?
The picture is distorted (stretched out, short and fat, black bars on side or top, etc.). Is there something I can do to make it better?
How to connect antenna / cable TV signal?
How can I make my JPEG images loop during playback?
Tips and Tricks
Software and firmware
Parts and Accessories