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Frequently asked questions
- How do I upgrade the firmware or recover my GoGear player to the factory setting?
- How to recharge my GoGear?
- How do I install my GoGear player?
- How do I hook up the GoGear player with my computer?
- An error message Error 1628/1607: “Failed to complete script based install” or “Unable to install InstallShield scripting runtime” occurs when attempting to install the PC software.
