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Philips GoGEAR Jukebox HDD6330 30GB*
HDD6330/17

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Before you buy
 
Getting started
 
Use and Learn
How do I reset my GoGear if it freezes or hangs up?
The error message "PLAYER PROBLEM", "PLEASE CONNECT PLAYER TO PC", "START DEVICE MANAGER" scrolls on the display of my GoGear
I cannot find the files that I downloaded to my GoGear.
How do I recharge my GoGear?
Why can't I find my pictures on my GoGear player after transferring them?
My GoGear has no power or shows nothing on the display.
My GoGear is connected to a power outlet with the AC adapter but has no power and/or display. What should I do?
How do I know if my GoGear micro jukebox is charging or fully charged?
I cannot power off my device. What could be the problem?
Does the player support Windows 7?
The battery power of my player seems to drain fast even that I did not use it for a couple of days. Is there any way that I can preserve the power of the battery?
The text appears backward on the display of my GoGear. How do I fix the problem?
How do I find out if a music file is copy protected?
Why does my GoGear turn off during playback or not wake up?
How do I view pictures on my GoGear?
Computer displays the error message NOT ENOUGH HARD DRIVE SPACE and DATA TYPE PROVIDED ERROR while uploading .wav file of over or around 350MB or larger from the GoGear to the computer.
What is the meaning of the battery icon with a symbol of lightning that shows on the top right corner of the display?
When I tried to playback some of the music files, my GoGear quickly return back to the higher level view without playing. What could be the problem?
Windows Media Player displays an error THIS VERSION OF WINDOWS MEDIA TECHNOLOGIES IS INCOMPATIBLE WITH THIS VERSION OF WINDOWS. FOR MORE INFORMATION, VIEW THE MICROSOFT WEB SITE. when trying to install WMP10 over WMP11.
I have problem transferring large file size wave file of voice recording from my GoGear to the PC. What could be the problem?
How do I transfer music from the computer to my GoGear?
Why can't I view pictures that I transferred to my device?
 
Software and firmware
 
Troubleshooting