Firstly, make sure you have entered the password correctly. Most of the Wi-Fi access point passwords are case sensitive.
Secondly, please try a different authentication/encryption method supported by your Wi-Fi access point.
In other words, you may select one of the following:
There is a possibility that one or more authentication/encryption methods in your Wi-Fi access point do not work with the unit. If that is the case, choose another.
For instruction on choosing and setting the authentication/encryption method, please refer to the user manual of the Wi-Fi access point.
Note:
After changing the authentication/encryption method in your Wi-Fi access point, settings in other devices (e.g., computer) that have previously been connected to this Wi-Fi access point need to be changed also.
Was this document helpful?