Question

Why won’t my player play some discs?

Answer

Make sure that:

  • The disc is clean and not scratched.
    If the disc is dirty, clean it with a soft cloth as shown below.

       

  • Home-burned DVDs are finalized on the same machine where they were burned.
  • Home-burned DVDs are compatible with your player.
  • The region code on your disc matches the region for your player. For example, players bought in the US can play only discs labeled or . They cannot play discs from other regions.
    The table below summarizes the regions and codes.